Ingenico IWL250 Quick Reference User Guide

Credit Transactions

Sale

  1. At the Idle Screen, swipe customer card.
  2. Press 1 (Credit).
  3. Key Sale Amount, and then press Enter.
  4. Merchant receipt is printed.
  5. Merchant receipt F1 (Yes) or F4 (No).

Refund

  1. At the Idle Screen, press 2 (Return).
  2. Press 1 (Credit)
  3. Key Refund Amount, and then press Enter.
  4. Swipe customer card.
  5. Merchant receipt is printed.
  6. Print Customer Receipt F1 (Yes) or F4  (No)

Adjust

  1. At the Idle Screen, press 9 (Other).
  2. Press 1 (TransAdjustment).
  3. Press 1 (All).
  4. Locate transaction (using arrow keys) and then press F4 (Select)
  5. Key new sale amount, and then press Enter.
  6. Key new tip amount, and then press Enter.
  7. Press F1 (Accept).
  8. Merchant receipt is printed.

Void

  1. At the Idle Screen, press 3 (Void).
  2. Press 1 (All).
  3. Locate transaction (using arrow keys), and then press F4 (Select).
  4. Press F1 (Yes).
  5. Merchant receipt is printed.
  6. Print Customer Receipt F1 (Yes) or F4 (No).

Force

  1. At the Idle Screen, press 5 (Force).
  2. Press 1 (Credit).
  3. Key sale Amount, and then press Enter.
  4. Swipe customer card.
  5. Key Approval Code, and then press Enter.
  6. Merchant receipt is printed.
  7. Print Customer Receipt F1 (Yes) or F4 (No).

Chip Card Transaction

Chip Card Credit Sale

  1. Press Enter.
  2. Press 1 (Sale)
  3. Press 1 (Credit)
  4. Key Amount, and then press Enter.
  5. Customer inserts chip card.
  6. Confirm (F1) Amount.
  7. Receipt is printed
  8. Customer removes chip card.

Chip Credit Refund

  1. Press Enter
  2. Press 2 (Return).
  3. Press 1 (Credit)
  4. Key Refund Amount, and then press Enter.
  5. Customer inserts chip card.
  6. Confirm amount (F1).
  7. Receipt is printed.
  8. Customer remove chip card.

Chip Card Debit Sale with Cash Back

  1. Press Enter.
  2. Press 1 (Sale).
  3. Press 2 (Debit).
  4. Key Amount, and then press Enter.
  5. (F1) Yes Cash Back.
  6. Key Cash Back Amount, and then press Enter.
  7. Confirm (F1) Amount.
  8. Customer inserts chip card.
  9. Confirm (F1) Amount.
  10. Customer Enters PIN, and then presses Enter.
  11. Receipt is printed.
  12. Customer removes chip card.

Chip Card Debit Sale No Cash Back

  1. Press Enter.
  2. Press 1 (Sale).
  3. Press 2 (Debit).
  4. Key Amount, and then press Enter.
  5. (F4) No Cash Back.
  6. Customer inserts chip card.
  7. Confirm (F1) Amount.
  8. Receipt is printed.
  9. Customer removes chip card.

Chip Card Debit Refund

  1. Press Enter.
  2. Press 2 (Return).
  3. Press 2 (Debit).
  4. Key Amount, and then press Enter.
  5. Customer inserts chip card.
  6. Confirm (F1) Amount.
  7. Receipt is printed.
  8. Customer removes chip card.

Restaurant Functions

Enable Tips after Transactions

  1. At the Idle Screen, press #.
  2. Enter manager password, and then press Enter.
  3. Press 5 (Setup Menu).
  4. Press 4 (Trans Options).
  5. Press 5 (Tip Options).
  6. Press 5 (TipAfterSale).
  7. Press F1 (On).
  8. Press Cancel until Idle Screen is displayed.

Tip Adjustment

  1. At the Idle Screen, press 7 (Adjust).
  2. Press 1 (All).
  3. Locate transaction (using arrow keys), and then press F4 (Select).
  4. Key Tip Amount, and then press Enter.
  5. Press F1 (Accept)
  6. Merchant receipt is printed.
  7. Press F1 (Yes) to adjust another transaction or press F4 (No).

Open Tab

  1. At the Idle Screen, press 6 (Tab).
  2. Press 1 (Open).
  3. Press F1 to accept default tab amount, or press F4 to change amount.
  4. Swipe customer card.
  5. Merchant receipt is printed.
  6. Print Customer Receipt F1 (Yes) or F4 (No).

Closed Tab

  1. At the Idle Screen, press 6 (Tab).
  2. Press 2 (Closed).
  3. Press 1 (All).
  4. Locate transaction (using arrow keys), and then press F4 (Select).
  5. Press F1 to use the same card, or press F4 to use different card.
  6. Press F1 (Accept).
  7. Merchant receipt is printed.
  8. Print Customer Receipt F1 (Yes) or F4 (No).

Reports / Settlement

Batch Summary

  1. At the Idle Screen, press #.
  2. Press 0 (Reports Menu)
  3. Press 2 (Summary).
  4. Press 1 (Print) or 2 (Display).

Batch Detail

  1. At the Idle Screen, press #.
  2. Press 0 (Reports Menu)
  3. Press 1 (Detail).
  4. Press 1 (Print) or 2 (Display).

Open Tab Report

  1. At the Idle Screen, press #.
  2. Press 0 (Reports Menu)
  3. Press 4 (Open Tab).

Reprint Last Merchant Receipt

  1. At the Idle Screen, press 9 (Other).
  2. Press 2 (Reprint)
  3. Press 1 (Last Receipt).
  4. Press 1 (Merchant Copy).

Reprint Last Customer Receipt

  1. At the Idle Screen, press 9 (Other).
  2. Press 2 (Reprint)
  3. Press 1 (Last Receipt).
  4. Press 2 (Customer Copy).

Settlement

  1. At the Idle Screen, press 4 (Settlement).
  2. Press 1 (Credit/Debit/EBT)
  3. Press F1 (Yes).

Debit Transactions

Debit Sale

  1. At the Idle Screen, press 1 (Sale).
  2. Press 2 (Debit).
  3. Key SaleAmount, and then press Enter.
  4. Swipe customer card.
  5. Customer keys PIN number on PIN pad, and then press Enter.
  6. Merchant receipt is printed.
  7. Print Customer Receipt F1 (Yes) or F4 (No).

Debit Refund

  1. At the Idle Screen, press 2 (Return).
  2. Press 2 (Debit).
  3. Key Refund Amount, and then press Enter.
  4. Swipe customer card.
  5. Customer keys PIN number on PIN pad, and then press Enter.
  6. Merchant receipt is printed.
  7. Print Customer Receipt F1 (Yes) or F4 (No).

Balance Inquiry

  1. At the Idle Screen, press 8 (Balance Inquiry).
  2. Press 2 (Debit).
  3. Swipe customer card.
  4. Customer keys PIN number on PIN pad, and then press Enter.
  5. Merchant receipt is printed.
  6. Print Customer Receipt F1 (Yes) or F4 (No).